Terms

All Podiatry & the Shoe Co VIP Program Terms and Conditions

By participating in the VIP Program the clients have agreed to these Terms and Conditions.

1. The Terms and Conditions set out in this document concern the operation of ALL PODIATRY & THE SHOE CO VIP Program, the use of the VIP Program and any promotional activity and loyalty transactions that arise as a consequence of the VIP Program.

2. Membership to the VIP program is open to clients of All Podiatry & The Shoe Co with a valid email address. Clients under the age of 18 must provide an email address of a parent (or carer). Any clients under the age of 18 can receive the program rewards, but will not receive marketing materials. An adult must make the transactions on behalf of the child.

3. Individuals who join the VIP Program agree to be bound by these Terms and Conditions.

4. The Terms and Conditions may be modified at any time, without notification, by All Podiatry & The Shoe Co at its absolute discretion. A modification to the Terms and Conditions may be applied to a VIP member retrospectively (at All Podiatry & The Shoe Co’s discretion).

5. All Podiatry & The Shoe Co is not liable or responsible for any email communication to any member that is misdirected, lost or not received.

6. All Podiatry & The Shoe Co is not liable or responsible for any Technical Issues that may cause damage to any computer related to or used in connection with the VIP program.

7. All Podiatry & The Shoe Co may collect personal information from VIP Program for the purpose of facilitating the VIP Program. Personal information will be handled in accordance with the privacy policy of All Podiatry & The Shoe Co – see Privacy Policy below for more information.

8. At its absolute discretion, All Podiatry & The Shoe Co reserves the right to cancel, terminate, modify or suspend the VIP Program or any aspect of it at any time and without notice.

9. All Podiatry & The Shoe Co will not be liable for any tax liability incurred by a member in connection with the VIP Program, including any that may be incurred in relation to the provision and/or utilisation of Rewards.

10. These Terms and Conditions are to be read in conjunction with any additional conditions associated with Rewards.

11. All Podiatry & The Shoe Co’s decision in relation to all matters arising in relation to the VIP Program is final and binding.

12. Nothing in these Terms and Conditions is intended to contravene any applicable law. To the extent that any provision in these Terms and Conditions is invalid or unenforceable, it is to be read down so as to be valid and enforceable, and otherwise must be severed to the extent of the invalidity or unenforceability, without affecting the remaining provisions of these Terms and Conditions.

DEFINITIONS

13. “VIP Program” means the program operated by All Podiatry & The Shoe Co provides program members with access to discounts and other privileges.

14. “All Podiatry & The Shoe Co” means The Shoe Co (ABN 85 105 420 362) or its authorised representatives.

15. “Technical Issues” means the technical malfunction of any telephone network, connection or lines, computer on line systems, servers, or providers, computer equipment, software, technical problems or traffic congestion on the internet or at any web site or intranet site.

16. “Terms and Conditions” means the terms and conditions set out herein.

17. “Website” refers to the All Podiatry & The Shoe Co website where details of the VIP Program (including the most up to date Terms and Conditions) can be found.

OPERATION OF THE ALL PODIATRY & THE SHOE CO VIP PROGRAM

Members of the VIP Program are eligible to receive the following Rewards:

18. Notifications, early access to and previews of sales and extra discounts on products not available to the public. These will be issued from time to time by All Podiatry & The Shoe Co at its discretion and on such terms as it sees fit;

19. Ongoing 10% off all footwear purchases excluding FRANKiE4 Footwear.
Not redeemable in the same transaction as a $50 Birthday Voucher. Not in conjunction with any other offer. Valid on available current stock holding.

20. A $50 ‘Birthday Gift Voucher’, which expires on the commencement of the following month.
The Birthday Gift Voucher is issued once every 12 months at the beginning of the month (the Member must have communicated a valid date of birth in order to receive this Reward).
A yearly $50 Birthday Voucher that can be used on any footwear purchase in store or over the phone. Only valid within members birthday month. Not redeemable for cash. Valid on footwear purchased for the use of the member only, not to be gifted to a third party.

21. Special early access to and previews of sales and extra discounts on products on the online FRANKiE4 Footwear store. These will be issued from time to time by All Podiatry & The Shoe Co at its discretion and on such terms as it sees fit;

22. Free stock transfers and delivery for purchases made in store and free delivery for purchases made over the phone. Excludes international delivery. Free stock transfers and delivery of purchases are not available during sales. If a Member wishes to return or exchange an item, the Member assumes responsibility for postage costs. Delivery of items is at Member’s own risk. Only one unit per style will be transferred (i.e. multiple sizes of the same item will not be transferred).

MEMBERS | MEMBERSHIP

23. Membership of the VIP program is open to individuals who are aged 18 years or older with a valid email address. Those under the age of 18 may be eligible for the rewards of the program, via their parent (or guardian) who is over 18 years old.

24. Membership of the All Podiatry & The Shoe Co VIP Program are clients of All Podiatry & The Shoe Co. To be a client you must either purchase footwear or have had an appointment so that a file for you is created. A file can only be created once you have been a customer or a patient of All Podiatry & The Shoe Co. This means that clients are not offered any VIP rewards with their first transaction at the store. If a client has previously purchased footwear or has been a patient, and receives emails from All Podiatry & The Shoe Co they are automatically eligible for our VIP offers. By opting out of the emails the client is unsubscribing from their membership.

25. The file (account) listed on the All Podiatry & The Shoe Co database must contain a valid email address. Without an email address the client has automatically opted out the membership.

26. When joining in-store, a staff member will record the individual’s full name and email address. Other details may be optionally recorded.

27. An individual becomes a Member as at the date of a file created for them in-store at an All Podiatry & The Shoe Co Store. Completion of the sign up process to the VIP Program is deemed acceptance of these Terms and Conditions. At any time, Members may only have one account (file) to the VIP Program. Members may not transfer their account or Rewards to another person.

28. All Podiatry & The Shoe Co reserves the right to refuse or terminate a client’s membership to the VIP Program account without notice or reason and at its absolute discretion.

29. It is the member’s responsibility to update their file including email address. If a Member has not provided or updated All Podiatry & The Shoe Co with correct details, All Podiatry & The Shoe Co may not be able to contact the Member about their account or Rewards.

30. A member may update their details or end their membership at any time by contacting All Podiatry & The Shoe Co Administration on07 3378 4255 or 07 33575222. Or by simply unsubscribing from an All Podiatry & The Shoe Co email received they will be able to unsubscribe.

31. By joining the VIP Program, an individual consents to All Podiatry & The Shoe Co contacting them to provide them with consumer or marketing information and notifying them of Rewards or other products and special offers.

IDENTIFICATION | FILE

32. A Member may be required to provide photo identification to verify their identity.

33. Only one Member can be presented for each transaction.

34. All Podiatry & The Shoe Co does not accept any responsibility for any unauthorised redemption of Rewards.

35. Once a purchase is attributed to a particular Member’s account, it cannot be moved or credited to another Member’s account.

REDEMPTION OF REWARDS

36. Rewards which take the form of Vouchers may be redeemed at any All Podiatry & The Shoe Co Store.

37. Rewards may only be redeemed once unless stated otherwise.

38. Rewards are not redeemable for cash and cannot be exchanged for or used to purchase gift vouchers or in-store credits.

39. No change (whether monetary or in specie) will be issued should the redeeming transaction be less than Reward.

40. Rewards are subject to All Podiatry & The Shoe Co’s terms and conditions and delivery, returns and privacy policies.

41. Rewards may have an expiry date at which point they will no longer be available for redemption. All Podiatry & The Shoe Co reserves the right to change the expiry date of any Reward at any time without notice.

42. All Podiatry & The Shoe Co reserves the right in its absolute discretion to exclude Rewards from being used in conjunction with any other offer or to exclude certain items and promotions from being redeemed using Rewards.

43. Rewards may entitle Members to receive offers, special discounts and entry into competitions which are themselves subject to further terms and conditions. These terms and conditions will be available at the time of each offer, special discount or competition and may vary from time to time.

44. All Podiatry & The Shoe Co reserves the right to withdraw, cancel or vary any Reward awarded to any Member(s) without notice and at any time.

45. In cases where Rewards are for a single use only, forfeiture of that Reward does not entitle the Member to have that Reward renewed and a new Reward will not be issued in its place (unless otherwise required at law).

46. The currency in which Rewards are redeemed will be based on Australian Dollars. If a Member’s account is deactivated or unsubscribed from the VIP Program, all accrued Rewards will no longer be valid and no Rewards will be issued to that account in the future.

47. All Podiatry & The Shoe Co is not responsible or liable if Rewards are not able to be redeemed for whatever reason including but without limitation in the case of Technical Issues.