Terms and Conditions


We’re happy to offer an online credit note or refund for most footwear bought via our online store or Brisbane Concept Stores, within 30 days of receiving the shoes, provided they are in an as-new condition.

If you are local to Brisbane and you have purchased online or in store, you are able to return your shoes to one of our 2 Concept Stores
260 Moggill Rd, Indooroopilly
110 Maygar St, Windsor

Please ensure you meet the 30 day returns policy
and bring proof of purchase with you.


Vouchers not redeemable for cash – vouchers are not able to be extended – available online at www.frankie4.com.au (please use unique code) or in store at our Concept Stores : 260 Moggill Rd, Indooroopilly or 110 Maygar St, Windsor – Offer valid for 30 days, expiry date included in voucher email – One use only – Not in conjunction with any other offer – Not valid at independent stockists – Voucher is redeemable off footwear only, cannot be used on socks or nail polish.


Voucher can be used towards footwear only.
Voucher CANNOT be used with any other offer/voucher.
Can not be used on sale items under $100.
Not to be used in conjunction with VIP members Birthday Voucher.
Voucher expires 120 days after code is submitted.
Voucher must be presented in-store (via print or on phone)
Voucher is valid for ONE use only.
Not able to be used in conjunction with VIP Program 10% Discount.
Not redeemable for cash or store credit.
Coupon amount is not refundable for cash if purchase product is returned.

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